External links

•  Using Maps to Improve Service Delivery: Case Study
•  Decentralizing Health and Family Planning Services: Case Study
•  Reducing Discontinuation in Family Planning Programs: Case Study
•  Analyzing Costs for Management Decisions: Case Study
•  Using Continuous Quality Improvement (CQI): Case Study
•  Assessing the Impact of Training on Staff Performance: Case Study
•  Marketing Your Organization's Services
•  Using Cost and Revenue Analysis Tools
•  Using Cost and Revenue Analysis Tools - Case Study
•  Conducting Local Rapid Assessments in Districts and Communities
•  Conducting Local Rapid Assessments in Districts and Communities - Case study
•  Conducting Local Rapid Assessments in Districts and Communities - Supplement
•  Understanding and Using Financial Management Systems to Make Decisions
•  Understanding and Using Financial Management Systems to Make Decisions (Supplement):Guide to computerizing your accounting system
•  Human Resources: Managing and Developing Your Most Important Asset
•  Human Resource Development Assessment Tool
•  Human Resources: Managing and Developing Your Most Important Asset - Case Study
•  Building a Common Vocabulary: A Glossary of Management Terms
•  Bringing Services to Hard-to-Reach Populations
•  Bringing Services to Hard-to-Reach Populations - Case Study
•  Making Your Clinic Building Work
•  Using National and Local Data to Guide Reproductive Health Programs - Case Study
•  Working with Boards of Directors: Case Study
•  Addressing the Critical Management Challenges of the Future
•  Managing Integrated Services
•  Managing Integrated Services: Case Study
•  Working Solutions Worldwide
•  Turning Research into Action: The Decision-Linked Research Approach [Case Study]
•  Leading Changes in Practices to Improve Health
•  Leading Changes in Practices to Improve Health-Case Study
•  Tackling the Crisis in Human Capacity Development for Health Services
•  Tackling the Crisis in Human Capacity Development for Health Services- Case Study
•  Managing Performance Improvement of Decentralized Health Services
•  Managing Performance Improvement of Decentralized Health Services - Case Study
•  Coordinating Complex Health Programs
•  Coordinating Complex Health Programs - Case Study
•  Business Planning to Transform Your Organization
•  Business Planning to Transform Your Organization - Case Study
•  Assessing Your Organization's Capacity to Manage Finances
•  Assessing Your Organization's Capacity to Manage Finances - Case Study
•  Addressing the Challenges of Malaria Control
•  Achieving Functional HIV/AIDS Services through Strong Community and Management Support
•  Achieving Functional HIV/AIDS Services through Strong Community and Management Support - Case Study
•  Creating a Work Climate that Motivates Staff and Improves Performance
•  Creating a Work Climate that Motivates Staff and Improves Performance - Case Study
•  Mobilizing Local Resources to Support Health Programs
•  Mobilizing Local Resources to Support Health Programs - Case Study
•  Exercising Leadership to Make Decentralization Work
•  Exercising Leadership to Make Decentralization Work - Case Study
•  Improving Drug Management to Control Tuberculosis
•  Developing Managers Who Lead
•  Developing Managers Who Lead - Case Study
•  Using Performance-Based Payments to Improve Health Programs
•  Using Performance-Based Payments to Improve Health Programs -Case Study
•  Planning for Leadership Transition
•  Planning for Leadership Transition - Case Study
•  Managing Reproductive Health Services with a Gender Perspective
•  Managing Reproductive Health Services with a Gender Perspective - Case Study
•  E-learning for Program Managers through Global Information Resources
•  Discovering e-learning resources available on the World Wide Web and by e-mail
•  Responding to the avian influenza pandemic threat: recommended strategic actions
•  Recommendations to prevent the spread and/or introduction of Avian Influenza virus
•  New Trends in Public Sector Management in Health: Applications in Developed and Developing Countries
•  Using Continuous Quality Improvement (CQI)
•  Manager's Toolbox for CQI
•  Integrating STD/HIV Services into Reproductive Health Settings - Case Study
•  Working with Boards of Directors
•  Planning for Sustainability: Assessing the Management Capabilities of Your Organization
•  Pocket guide to MDA indicators
•  Assessing the Impact of Training on Staff Performance
•  Using Evaluation as a Management Tool
•  Planning for Sustainability: Assessing the Management Capabilities of Your Organization (Case Study)
•  The MDA start-up Kit
•  Increasing Community Participation in Family Planning Programs: Case Study
•  Using Electronic Communications in Family Planning
•  Focusing on Customer Service: Case Study
•  Learning to Think Strategically: Case Study
•  Improving Supervision: A Team Approach
•  Forming Partnerships to Improve Public Health - Case Study
•  Improving Contraceptive Supply Management
•  Guide to Graphing Data and Taking Action
•  Reducing Client Waiting Time
•  Reducing Client Waiting Time: Case Study
•  Improving Supervision: A Team Approach: Case Study
•  Pocket guide for service improvement
•  Developing Plans and Proposals for New Initiatives
•  Developing Plans and Proposals for New Initiatives: Case Study
•  Reducing Discontinuation in Family Planning Programs
•  Analyzing Costs for Management Decisions
•  Forming Partnerships to Improve Public Health
•  Pocket guide for improving board performance
•  A primer for accessing and using electronic communications technology
•  Focusing on Customer Service
•  Increasing Community Participation in Family Planning Programs
•  Learning to Think Strategically
•  Using Maps to Improve Service Delivery
•  Improving Contraceptive Supply Management: Case Study
•  Charging Fees for Family Planning Services
•  Charging Fees for Family Planning Services: Case Study
•  Using Service Data: Tools for Taking Action
•  Case Study for Using Service Data: Tools for Taking Action
•  PERFORMANCE MANAGEMENT TOOL
•  Computer-based Tools to Improve Supervision, Monitoring, and Evaluation of Reproductive Health Programs
•  The Clinic Supervisor's Manual
•  Toolkit: Managers Who Lead Handbook
•  Workgroup Climate Assessment Guide and Tool
•  Strengthening Health Systems
•  QUALITY ASSESSMENT CASE STUDY: Assessing Health Worker Performance of IMCI in Kenya
•  Turning Research into Action: The Decision-Linked Research Approach
•  Decentralizing Health and Family Planning Services
•  Using Evaluation as a Management Tool: Case Study
•  Making Your Clinic Building Work - Case Study
•  Using National and Local Data to Guide Reproductive Health Programs